Privacy Policy
Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.selfcaresocialau.com (the “Site”).
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. This automatically collected data is referred to as “Device Information.”
We collect Device Information using technologies such as cookies, log files, web beacons, tags, and pixels. Cookies are data files placed on your device or computer that often include an anonymous unique identifier. Log files track actions occurring on the Site and collect data including IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. Web beacons, tags, and pixels are electronic files used to record how you browse the Site.
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (such as credit card numbers), email address, and phone number. This data is referred to as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.
How Do We Use Your Personal Information?
We use the Order Information collected to fulfill any orders placed through the Site, process payment information, arrange for shipping, and provide you with invoices or order confirmations. We may also use this information to communicate with you, screen orders for potential risk or fraud, and provide information or advertising related to our products or services, in line with your preferences.
The Device Information we collect is used to screen for potential risk and fraud (specifically your IP address) and improve and optimize our Site. For example, we generate analytics to understand how customers browse and interact with the Site and assess the success of our marketing campaigns.
Data Security
We implement industry-standard security measures to protect your Personal Information. This includes encryption, firewalls, and secure access protocols to safeguard sensitive data. Our ABN 36 404 575 660 is also registered as part of our compliance efforts.
Sharing Your Personal Information
We share your Personal Information with third parties to help us use it as described above. For instance, we use Shopify to power our online store. You can read more about how Shopify uses your information on their privacy policy page. We also use Google Analytics to understand how customers use the Site. You can find more information about Google’s privacy practices and opt-out options on their respective websites.
Finally, we may share your Personal Information to comply with laws, respond to subpoenas, search warrants, or other lawful requests for information, or protect our rights.
Behavioral Advertising
We use your Personal Information to provide targeted advertisements or marketing communications that may be of interest to you. For more details about how targeted advertising works, visit the Network Advertising Initiative’s educational page. You can opt out of targeted advertising through the settings provided by Facebook, Google, or Bing, and also by visiting the Digital Advertising Alliance’s opt-out portal.
Do Not Track
Please note that we do not alter our data collection and use practices when we receive a Do Not Track signal from your browser.
Your Rights
If you are a European resident, you have the right to access personal information we hold about you and request that it be corrected, updated, or deleted. To exercise this right, please contact us using the contact details below.
For European residents, your information will be processed to fulfill contracts we have with you or to pursue legitimate business interests. Your information may also be transferred outside of Europe, including to Canada and the United States.
Data Retention
When you place an order through the Site, we maintain your Order Information for our records unless and until you ask us to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Contact Us
For more information about our privacy practices, questions, or complaints, contact us at info@selfcaresocialau.com.